Regional Manager CIT
Fidelity Services Group
East London, Eastern Cape
Permanent
Posted 13 December 2024
- Closing Date 31 January 2025
Job Details
Job Description
Minimum Requirements:
- Grade A PSIRA registered and accredited
- Knowledge of Fleet management and CIT document control essential
- Formal management training with at least 5 years’ experience in CIT and cash processing industry
- Previous CIT and cash processing planning/scheduling experience would be an advantage
- Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
- Experience in sales and marketing
- Experience of similar systems including vehicle tracking systems
- Ability to work without supervision, under pressure and meet strict deadlines
- Must have own transport
Key Performance Areas: (not totally inclusive):
- Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
- Doing budget planning for all EC CIT regions and ensuring that set targets are met
- Compiling monthly branch performance reports and ensuring submission thereof timeously
- Conducting quarterly evaluations on senior management at branch level
- Managing the ISO 9001/9002 quality management system
- Managing monthly operational statements
- Managing Daily operations in respect of cash deliveries and client pickups
- Branch audits/visits at all EC branches to ensure compliance to company policies and procedures
- Managing the ‘cash risk’ at branch and on road
- Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.)
- Drafting policies and procedures
- Efficient client services rendered per business area
- Managing growth and retention of clients in the cash in transit industry
- Ensuring CIT roll out is done and completed before service commences
Firearm Control
- Monthly/ weekly Firearm return/ Inspection
- Scanning of firearm
- Firearm refreshers and competency training
Client service/ Liaison
- Monthly meetings with clients
- Union meetings
Vehicle Control
- Fleet management
- Maintenance
- Fuel
- Inspection
- Vehicle Reports/ Check sheets
- Weekly fuel Schedules
- Accident Reports
Equipment Control / Maintenance
- Check Sheets / daily postings
- Site visits
- Equipment checks/ asset verifications
Investigations
- Accident
- Theft of Cash
- IOD’s
- Incidents
- Depot robberies
- Claim file
- Accident Report
- Theft Report
- I.O.D Report
- Incident Report
- Investigate/ improve security
- Compile submits to insurers
Administration
- Debtors/Creditors
- Billing Dues
- Stationary/ CIT consumables
- Obtaining Order numbers (Repairs, etc)
- Filing
- Miscellaneous Queries
- Payroll,
- HR and IR.
- Maintain close relationship with client.
- Sending cash requests to Branches
- Ensuring Branches has enough cash for ATM loads
- Ensure Branches comply with set opening times
- Ensure guards at posted at various sites on time
- Maintaining close relationships with all the Banks
- Ensuring Variance reports are sent and resolved
- Ensuring Recons are sent
- Monthly Float checks
- Following up on incident reports
- Dealing with Cash Pro queries
Other personality attributes:
- Ability to maintain confidentiality and handle office matters with utmost professionalism
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels
- Report writing skills
- Organising skills
- Assertiveness
- Initiative skills
- Time Management skills
Core Competencies:
- Interpersonal skills
- Good admin skills
- Report writing skills
- Able to work under pressure
- Customer focused
- Team Player
- Reliability
Job Type: Full-time
Application Question(s):
- Do you have a Grade A PSIRA registered and accredited?
- Do you have CIT and cash processing planning/scheduling experience?
- Do you have knowledge of Fleet management and CIT document control?
- Do you have a reliable vehicle?