Regional Manager CIT
Fidelity Services Group
East London, Eastern Cape
Permanent
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Posted 13 December 2024 - Closing Date 31 January 2025

Job Details

Job Description

Minimum Requirements:

  • Grade A PSIRA registered and accredited
  • Knowledge of Fleet management and CIT document control essential
  • Formal management training with at least 5 years’ experience in CIT and cash processing industry
  • Previous CIT and cash processing planning/scheduling experience would be an advantage
  • Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
  • Experience in sales and marketing
  • Experience of similar systems including vehicle tracking systems
  • Ability to work without supervision, under pressure and meet strict deadlines
  • Must have own transport

Key Performance Areas: (not totally inclusive):

  • Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
  • Doing budget planning for all EC CIT regions and ensuring that set targets are met
  • Compiling monthly branch performance reports and ensuring submission thereof timeously
  • Conducting quarterly evaluations on senior management at branch level
  • Managing the ISO 9001/9002 quality management system
  • Managing monthly operational statements
  • Managing Daily operations in respect of cash deliveries and client pickups
  • Branch audits/visits at all EC branches to ensure compliance to company policies and procedures
  • Managing the ‘cash risk’ at branch and on road
  • Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.)
  • Drafting policies and procedures
  • Efficient client services rendered per business area
  • Managing growth and retention of clients in the cash in transit industry
  • Ensuring CIT roll out is done and completed before service commences

Firearm Control

  • Monthly/ weekly Firearm return/ Inspection
  • Scanning of firearm
  • Firearm refreshers and competency training

Client service/ Liaison

  • Monthly meetings with clients
  • Union meetings

Vehicle Control

  • Fleet management
  • Maintenance
  • Fuel
  • Inspection
  • Vehicle Reports/ Check sheets
  • Weekly fuel Schedules
  • Accident Reports

Equipment Control / Maintenance

  • Check Sheets / daily postings
  • Site visits
  • Equipment checks/ asset verifications

Investigations

  • Accident
  • Theft of Cash
  • IOD’s
  • Incidents
  • Depot robberies
  • Claim file
  • Accident Report
  • Theft Report
  • I.O.D Report
  • Incident Report
  • Investigate/ improve security
  • Compile submits to insurers

Administration

  • Debtors/Creditors
  • Billing Dues
  • Stationary/ CIT consumables
  • Obtaining Order numbers (Repairs, etc)
  • Filing
  • Miscellaneous Queries
  • Payroll,
  • HR and IR.
  • Maintain close relationship with client.
  • Sending cash requests to Branches
  • Ensuring Branches has enough cash for ATM loads
  • Ensure Branches comply with set opening times
  • Ensure guards at posted at various sites on time
  • Maintaining close relationships with all the Banks
  • Ensuring Variance reports are sent and resolved
  • Ensuring Recons are sent
  • Monthly Float checks
  • Following up on incident reports
  • Dealing with Cash Pro queries 

Other personality attributes:

  • Ability to maintain confidentiality and handle office matters with utmost professionalism
  • Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels
  • Report writing skills
  • Organising skills
  • Assertiveness
  • Initiative skills
  • Time Management skills

Core Competencies:

  • Interpersonal skills
  • Good admin skills
  • Report writing skills
  • Able to work under pressure
  • Customer focused
  • Team Player
  • Reliability

Job Type: Full-time

Application Question(s):

 

  • Do you have a Grade A PSIRA registered and accredited?
  • Do you have CIT and cash processing planning/scheduling experience?
  • Do you have knowledge of Fleet management and CIT document control?
  • Do you have a reliable vehicle?