Overall purpose of the job:  To manage the existing account manager team as well as maintain relationships with some of the larger client base.

Duties & Responsibilities:

• Manage the existing team of Key Account Managers
• Manager relationships with key customers.
• Assist with business development. Prepare SOPs, quotes, presentations, and tender submissions.
• Present to new business customers and assist in achieving the new business target..
• Prepare weekly and monthly reports and report back to the business and management.
• Ensure that the B2B database is managed effectively and regularly checked, reconciled, and updated so that any anomalies are timeously actioned accordingly.
• Ensure that all day-to-day operations of the B2B team run effectively.
• Identify and driver operational improvements within the business.
• Ensure that relevant internal personnel receive adequate training on the use of the relevant systems.
• Regularly run health checks to identify units that may require repair and action accordingly.
• Ensure that processes are in place for the effective planning of new fitments as well as the timeous updating of information in the existing systems.
• Assist with stock forecasting and budgeting.
• Oversee CMR data quality and integrity.
• Assist marketing teams with Show & Tell days.
• Maintain a close working relationship with various internal teams.
• Assist the National New Business Development Manager with pricing, reporting etc.