Site Manager
Fidelity Services Group
Midrand, Gauteng
Posted 28 January 2020

Job Details

Job Description

Site Manager - Shopping Centre.


Reporting to the - Regional Manager.

A Site Manager position for a large Shopping Centre is vacant at the Midrand Branch. Reporting to the Branch Manager. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security at the shopping centre, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

 Matric certificate, Psira Grade A registration and accreditation.

 At least 5 years’ experience in the security and retail industry.

 At least 5 years’ experience in Shopping Centre Management.

 Working knowledge of ISO 9001:2000 Quality Management and its requirements.

 Firearm competency.

 People management experience.

 Sound planning, administration, interpersonal communication and client liaison skills are required.

 Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.

 Computer literacy on Microsoft Programs.

 Own reliable transport and valid Driver’s Licence is required.

 Willing to work extended hours. (24/7) standby.

 No Criminal Record.


Key Performance Areas: (Not totally inclusive):

 Constantly evaluating risks / threats and making recommendations to the Client / Operations Management to counter these.

 Ensuring that contractual requirements are met as stipulated by the Client.

 Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.

 Managing the response and investigation of serious incidents such as vehicle theft, armed robberies, breaking and entering etc.

 Liaising daily with Operations management on various operational issues.

 Submitting relevant weekly / monthly incident and general reports as required by Management.

 Liaising daily with SAPS and other Law enforcement agencies on criminal investigations, special operations etc.

 Assisting the Task Team in special operations / investigations.

 Dealing with all required administration matters


 Skills required:

 Strong planning skills

 Leadership skills

 Organizational skills

 Good interpersonal skills

 Communication skills

 Analytical, Critical Thinking skills.


Other personality attributes:

 Ability to meet strict deadlines.

 High methodical working methods are required.

 Attention to details.

 Ability to liaise professionally with personnel at all levels.

 Ability to work without supervision and under pressure.