Control Room Operator
Fidelity Services Group
Benoni, Gauteng
Permanent
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Posted 07 May 2020

Job Details

Job Description

Control Room Operator

Key Performance Areas: (Not totally inclusive)

  • Informing duty managers of incidents as and when required
  • Able to record all incidents in a Occurrence Book (OB) as well as in a Electronic OB
  • Receiving complaints and informing management accordingly
  • Able to exercise and maintain discipline
  • Able to follow instructions accurately
  • Monitor the CCTV at all times

 

Minimum Requirements:

  • Grade 12
  • Grade A PSIRA registered and accredited, with traceable references
  • A minimum of two years’ experience in the security industry Control room
  • Fluent in English
  • Must be able to work independently and under pressure
  • Must be reliable and trustworthy
  • Must be able to work shifts and extended hours if necessary
  • Strong organizational skills, as well as good interpersonal communication and liaison skills are essential
  • Well groomed appearance
  • Of sober habits
  • Computer Literacy in MS Office

 

Core Competencies:

  • Good communication skills
  • Good writing skills
  • Good telecommunication skills