Job description: 

• Reporting to Manager: National Reconciliations Manager 

• Inputting and managing data and performing data entry.  

• Daily communication with branches and HO staff with regards to all operations issues. 

• Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager. 

• Prepare and sort data before entering it 

• Verify the accuracy and completeness of data 

• Other related activities as instructed by NR Manager 
  

Required Skills: 

• Good MS Excel, Word and Outlook skills 

• Good administrative skills and discipline 

• Be able to manage effectively to work towards daily deadlines 

• Good interpersonal skills to deal with positions ranging from branch tellers to client management. 

• Good time management.  

• Attention to detail.  

Daily/monthly reporting: 

• Working on daily missed services / failed services.  

• Keeping a log of all issues 

• Responding to client queries  

• Data capturing and sorting as well as checking that all information received is accurate.