New Business Development Manager
Fidelity Services Group
Cape Town, Western Cape
Permanent
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Posted 10 September 2025

Job Details

Job Description

Overall Purpose of the Job: Drive National growth for the Subscriber business through development and sale of new products and services, including the Personal Panic solutions 

Minimum Qualifications and Experience:

  • Marketing degree or related diploma preferred
  • Fully Bilingual
  • 3-5 years Managerial experience within a client centric environment
  • Extensive experience driving business expansion
  • Computer literacy in MS Office packages

Main Duties:

  • Manage and oversee the Mobile Panics Solutions portfolio that includes FindU, SecureMe and SecureMe Plus.
  • Identification of customer centric solutions (products and services) that are compatible with the FADT and FSG business strategy.
  • Compiling and presenting workable and sustainable commercial business models for the proposed products and services to the business
  • Establish B2B partnerships commercial clients, with the identified products and services on commercially viable and sustainable models
  • Inclusion on project teams (and lead project teams) to ensure rollout and execution of existing and approved projects, as well as monitoring and tracking of progress against forecast.
  • Developing of Go-To-Market strategies for the approved new products and services.
  • Manage integration of new models and business processes into the FADT platforms
  • Roll out and embed products and services into the FADT sales teams, to ensure adoption and that sales budgets are met and exceeded
  • Liaison and business development with stakeholders in the new products and services arena, including:
    • Vendors and strategic partners (external);
    • Internal teams (Group CIO, Chief Financial Officer, Product manager, etc.).
    • FADT Management
  • Compile weekly and monthly reports.
  • Attend management meetings when required.
  • Play support role to B2B sales, including attending client pitch meetings from time to time in driving sales objectives.
  • Encourage healthy communication between departments. 
  • Implement and maintain business systems to ensure overall compliance.
  • Manage and grow strategic partnership lead volumes into the subscriber business.
  • Oversee the scope and integration of system.
  • Contribute to product marketing efforts, helping to position the product effectively in the market. 
  • Lead all efforts in the ideation, design of new products and services.
  • Oversee the testing and quality assurance of new products to ensure compliance with regulations and industry standards.
  • Play a project management role ensuring timeous delivery of products and services.
  • Develop and maintain optimal processes and procedures for the delivery of products and services.
  • Conduct market research to spot market gaps, competitor analysis and capturing market feedback to improve products and services.

Behavioural Competencies:

  • Strategic Agility
  • Collaboration
  • Business Acumen
  • Drive for Results
  • Managerial Courage
  • Learning Agility
  • Managing Vision and Purpose
  • Championing Integrity and Trust

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.