Debt Counsellor
Fidelity Services Group
Midrand, Gauteng
Permanent
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Posted 13 April 2026

Job Details

Job Description

Key Roles of a Debt Counsellor:

  • Assessment: Evaluate the consumer's income and expenses to determine if they are over-indebted, as described by Nedbank.
  • Negotiation: Liaise with creditors to reduce interest rates and extend repayment periods to make installments affordable, according to
  • Restructuring: Create a formal repayment plan, often formalized by a court order, protecting the consumer from creditor legal action.
  • Consolidation: Combine multiple debt repayments into a single monthly payment.
  • Protection: Advise clients, handle legal paperwork, and protect assets like homes or cars from repossession, as discussed on the National Debt Counsellors website.
  • Finalization: Issue a clearance certificate once all debt (excluding home loans) is repaid to clear the consumer's credit record, as explained on the National Debt Counsellors website.