Job Title: IT Internship – 24 Month Internship Only
Location: Helderkruin Roodepoort

Overview:
We are seeking a highly motivated and enthusiastic Newly IT Graduate to join our team as a
Junior IT Support Specialist. This position will provide first-line technical support to end-users, troubleshoot IT issues, and assist with the maintenance and administration of our IT systems.

Responsibilities:
• Provide technical support to end-users via phone, email, or in-person
• Troubleshoot and resolve hardware and software issues
• Install, configure, and update software applications
• Assist with the maintenance and administration of IT systems and networks
• Collaborate with IT team members to ensure smooth operation of systems
• Document and maintain accurate records of IT support activities
• Stay current on emerging technologies and best practices in IT support

Qualifications:
• Bachelor's degree in information technology or related field
• Strong problem-solving and communication skills
• Knowledge of computer hardware, software, and networking
• Ability to work independently and as part of a team
• Customer service-oriented attitude
• Proactive and eager to learn new technologies
• Excellent time management and organizational skills

We reserve the right not to make an appointment to any advertised position. Whilst
preference is always given to existing employees and the choice made is purely on merit,
Historically Disadvantaged Candidates and Black Female Candidates are encouraged and
supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on
continuous development of our human capital as the key resource to our success in the
markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the
closing date, please regard your application as unsuccessful.