Area Manager
Fidelity Services Group
Cape Town, Western Cape
Permanent
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Posted 31 December 2025 - Closing Date 16 January 2026

Job Details

Job Description

Requirements :

  • Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
  • Valid Driver’s License with own reliable transport is required.
  • At least 10 years’ experience in the security industry.
  • At least 5 years’ experience in the Operational Security Management structure.
  • Working knowledge of the Firearm Act and Firearm competency.
  • Staff management experience is required.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • No criminal record or any pending cases.
  • Sound planning, administration, interpersonal communication and client liaison skills are required.
  • Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
  • Knowledge of ISO 9001:2008 Quality Management and its requirements.
    • Assertiveness
    • Initiative
    • Strong leadership ability
    • Presentable

    Core Competencies:                                                            

    • Analytical, Critical Thinking & Planning skills
    • Leadership & Self Development
    • Goal Setting & Organisational skills
    • Driving & Managing change
    • Driven for results
    • Interpersonal skills
    • Communication direction & skills
    • Development of others
    • Customer focus
    Teamwork
 Responsibilities :

  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
  • Managing allocated areas to ensure that contractual requirements are met as stipulated by client
  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • General management and supervision of security staff to ensure that required performance is met at all times
  • Dealing with all required administration matters
  • Liaising daily with management on various operational issues
  • Liaising daily with Regional Management on various Operational matters
  • Ensuring that all HR related queries are dealt with promptly
  • Formulate disciplinary actions
  • Ensuring the timeous submission of employment forms to the Regional Office.
  • Submitting relevant weekly / monthly incident and general reports to Management
  • Investigating incidents and reporting on such
  • Must have sound knowledge of the ISO 9001:2008 Management System.

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