Role Purpose

We are seeking a hands-on, execution-driven Financial Operational Accountant who goes beyond reporting to actively drive financial performance across branches.

This role is accountable for turning financial insights into action — identifying issues, investigating root causes, and ensuring that corrective actions are implemented and deliver measurable results. The successful candidate will work closely with branch teams to improve performance, strengthen controls, and support achievement of operational targets.

Key Responsibilities

1. Drive Action from Financial Insights

• Analyze financial reports to identify variances, shortfalls, and inconsistencies
• Translate insights into clear, actionable plans
• Take ownership of issues through to resolution

2. Root Cause Analysis & Problem Solving

• Investigate financial and operational variances at branch level
• Identify underlying drivers (process, people, or system-related)
• Implement and monitor corrective actions

3. Branch Performance Support

• Conduct regular branch visits and performance reviews
• Partner with branch management to improve financial outcomes
• Provide practical financial guidance to non-financial stakeholders

4. Accountability & Follow-Through

• Track and manage actions arising from reports and reviews
• Ensure timely resolution of issues and closure of gaps
• Escalate risks and drive accountability where required

5. Operational & Process Improvement

• Identify opportunities to improve financial processes and controls
• Drive implementation of sustainable operational improvements

Success Profile (What Good Looks Like)

• Proactively identifies issues and takes ownership to resolve them
• Comfortable working in the field with operational teams
• Strong ability to influence and challenge stakeholders
• Focused on outcomes, not just reporting
• Demonstrates persistence and strong follow-through

Qualifications & Experience

• Bachelor’s degree in accounting, Finance, or related field
• 3–5 years’ experience in:
• Operational finance / management accounting / finance business partnering
• Proven track record of:
• Driving performance improvement initiatives
• Working with cross-functional, non-financial teams
• Resolving financial or operational issues end-to-end
• Strong analytical, problem-solving, and communication skills
• Advanced Excel and financial systems proficiency
• Willingness to travel to branches as required

Non-Negotiables

• Demonstrated experience in turning analysis into action
• Ability to influence without authority and drive accountability
• Hands-on approach with a strong bias for execution and results

Why This Role Matters

This role is critical in ensuring that financial reporting translates into real operational improvement, enabling branches to meet performance targets, improve efficiency, and strengthen financial discipline across the business.