Ops Administrator/ Co-Ordinator - Port Elizabeth
Fidelity Services Group
Gqeberha/Port Elizabeth, Eastern Cape
Permanent
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Posted 28 May 2025 - Closing Date 06 June 2025

Job Details

Job Description

MAIN PURPOSE OF JOB:  

To ensure that Response Officers are rostered and paid according to their shifts worked


QUALIFICATION & EXPERIENCE:

• Matric or equivalent
• Minimum 2 years admin experience in a similar role
• Minimum 2 years experience working on the Easy Roster system

JOB REQUIREMENTS & OTHER ATTRIBUTES:
  • Knowledge of FADT systems (advantageous)
  • Computer Literate I(MS Office, Outlook)
  • Easy Roster
  • SAP - Advantageous.
DUTIES:

• Receive paperwork for new employees from HR Officer

• Capture and roster new employee according to site requirement

• Capture all changes of employees onto the Easy Roster system

  • Capture all hours worked by Response officer (including sick leave, absenteeism and annual leave) onto the Easy Roster system
  • Capture all warnings and disciplinary hearings for Response officers onto the Easy Roster system
  • Terminate Response officers on the Easy Roster system.
  • Complete monthly pay-run on Easy Roster system
  • Generate all monthly reports and HR statistics from the Easy Roster system
  • Send telegrams to Response officers on AWOL and as and when required
  • Complete all necessary documentation pertaining to termination of Response officer (payroll termination, 
  • Complete all documentation pertaining to the change of status for Response officers (e.g. grade changes, site changes, etc)
  • Receive and process pay queries from Response officers through the correct channels
  • Print and sort pay slips and forward to relevant manager to be distributed to Response officers 

COMPETENCIES
(TECHNICAL & BEHAVIOURAL)

  • Process management
  • Attention to detail
  • Time Management
  • Problem Solving
  • Priority Setting
  • Interpersonal savvy
  • Listening
  • Customer focus
  • Time management
  • Attention to detail
  • Written Communication
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.