Armed Response Supervisor - Cape Town
Fidelity Services Group
Cape Town, Western Cape
Permanent
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Posted 23 February 2026 - Closing Date 17 March 2026

Job Details

Job Description

Main purpose of the job: 

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift. 

 

Minimum Qualifications and Experience: 

  • Matric (Grade 12 or equivalent) 
  • Valid Driver’s License  
  • Valid Firearm Competency (Business purposes) 
  • PSIRA Registered Grade B with Armed Response 
  • Clear Criminal Record 

 

Job Specifications: 

  • Handling of all shift administration (equipment and vehicle checks; management of stock; vehicle servicing; accidents) 
  • Supervise Reaction Officers on shift; 
  • Deployments, manage open areas; overtime etc; 
  • Issuing and controlling of firearms on a shift, 
  • Permits; ensuring correct completion of register;  
  • Respond to alarm activations; 
  • Take over incident scenes, to allow AR to manage other calls; 
  • Liaising with clients as required 
  • Ensure training files (Reg 21 & Driver refresher documents, FAMS / Flash files, etc) is up to date. 
  • Follow up on staff concerns (discipline; leave; pay queries; investigations; sick/absent notes or leave forms and other tasks that may be required) 
  • Ensure Biometrics is actioned on each shift. 
  • Adhoc functions as per the Manager (in line with area goals)