Job Details
Job Description
Region: Witbank – Commercial
Overall purpose of the job: Holistically support to Commercial Teams in all aspects of the Business.
Duties & Responsibilities:
• Book Technicians on Pulse.
• Administration of stock and Vehicle inspections
• Liaising daily with various departments to attain the necessary status on client’s requests.
• Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
• Ensuring that correct stock/equipment on job and allocated
• Provide daily, weekly, and monthly reports as required.
• Request open order reports from specific customers.
• Quote for new equipment based on Technicians Job card.
• Oversee jobs from different divisions where needed.
• Customer open order reports are kept current on Pulse.
• Liaise with Regions to assist with OverActives. (Nationally)
• Proactive identification of simplification/automation opportunities
• Participate in various ad-hoc projects where necessary.
• Create and maintain Pulse jobs.
• Co-Ordinate Technicians from Pulse
• Assist in day-to-day Admin duties.
• Manage open orders report on Pulse.
• Participate in various ad-hoc projects where necessary.
• Analysing of overactive reports on LSNR and ExecuGuard.
Minimum qualifications and experience:
• Matric
• A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence
• Good understanding of OverActives and the causes
• Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
• Analytical background
Skills and Attributes:
• Customer focus
• Teamwork
• Quick thinker
• Problem solver
• Positive attitude
• Drive for results
• Action orientated
• Organising
• Planning
• Time Management
• Excellent communication skills (verbal and written)
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.